FAQ
Frequently Asked Questions
We provide appraisal and valuation services across the country.
We are fully compliant with Federal AIR Regulations regarding Customary and Reasonable appraiser compensation. We adhere to a “fixed margin” pricing policy to ensure that vendor quality, not price, drives selection at the transactional level.
Our appraisers are paid monthly for completed orders. Invoices are automatically generated and forwarded to our accounting group for processing. Per state and federal guidelines, We provide a transparent breakdown of both the client and vendor fees.
We use automated assignment technology to ensure that appraisers are selected based on: strong past performance, current workload, and geographical competency radius.
Our Customer Support Team uses appraisal management software to closely monitor the progress of the order, and to proactively manage each critical milestone. Customers receive automated status notifications, so there is complete visibility to the process at all times.
Yes – Our order management platform allows us to track appraisals by both physical address and appraised value. We have excellent visibility to value variances and job times.
Yes – Our order management platform allows us to customize valuation protocol for clients at the transactional level.
There are no vendor enrollment costs, nor are there vendor costs associated with assigning individual orders.
We are pleased to say that we have strong relationships across a full spectrum of Lending and Real Estate Channels including National Mortgage Bankers, State and Federal Credit Unions, National Banking Institutions, Regional and Community Banks, Correspondent & Wholesale Lenders and Real Estate Companies. Importantly, we are also able to support back of the house operational needs – post-closing QC groups, and state mandated QC audit groups.
We leverage automated technology to scrub our entire vendor panel against at least 12 different investor and agency ineligible rosters monthly. Additionally, each vendor submitting an enrollment request is subject to a rigorous vetting process, including an audit of past work samples, reference validation, and checks against both HUD and ACS websites
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What Our Customers Are Saying
I have been in the mortgage business for 20 years and have been really impressed with the service, efficiency, and ease of use. Ordering is easy and turn times are the best I have seen. They are my go to vendor for many of my lending needs.
They are, bar none the best around when it comes to service. They have the resources of a large corporation with the care and customer service of a small business.
About Us
With over 25 years of experience in all facets of lending and real estate transactions, our goal is to provide mortgage lenders, credit unions, community banks and real estate professionals with a compliant, simple, easy and stress-free appraisal experience.